Terms, Privacy and Refunds

Sections: Terms | Privacy Policy | Returns Policy

Terms and Conditions

Last updated: January 2025

Welcome to smalldrawings.com. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions. If you do not agree, please do not use this site.

1. Ownership: All artwork, images, and content on this site are the property of Carlos Quitério and are protected by copyright laws. Unauthorized use, reproduction, or distribution is prohibited.
2. Purchases: By placing an order, you agree to provide accurate and complete information. We reserve the right to cancel orders for any reason, including pricing errors or stock unavailability.
3. Payment: Payments are processed securely through WooCommerce/Stripe gateways. We do not store your payment information.
4. Shipping: Shipping costs and delivery times are outlined during checkout. We are not responsible for delays caused by third-party carriers. Information regarding this subject will be sent to your email upon checkout.
5. Returns: Please review our Returns Policy below.
6. Limitation of Liability: We are not liable for any indirect, incidental, or consequential damages arising from your use of this site or products purchased.

Privacy Policy

Last Updated: January 2025

Your privacy is important to us. This policy outlines how we collect, use, and protect your information.

1. Information We Collect:
   • Personal information (e.g., name, email, address) provided during checkout.
   • Payment information processed securely by our payment gateway (we do not store this data).
   • Non-personal information (e.g., browsing behavior) collected via cookies.
2. How We Use Your Information:
   • To process and fulfill your orders.
   • To communicate with you about your order or inquiries.
   • To improve our website and services.
3. Data Protection:
   • We use SSL encryption to protect your data during transmission.
   • We do not sell or share your personal information with third parties, except as required to fulfill your order (e.g., shipping carriers).
   • You have the right to delete your personal info, by deleting your account or by contacting us via info(a)smalldrawings.com to erase the data related to your account.
4. Cookies:
   • Cookies are used to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect site functionality.
5. Your Rights:
   • You may request access to, correction, or deletion of your personal data by contacting us at info(a)smalldrawings.com.

Returns Policy

Last Updated: January 2025

We want you to be happy with your purchase. If you’re not satisfied, here’s what you need to know:

1. Eligibility:
   • Returns are accepted within 14 days of delivery.
   • Items must be unused, in their original condition, and in the original packaging.
2. Process:
   • Contact us at info(a)smalldrawings.com to initiate a return.
   • Once approved, we will provide instructions for returning the item.
3. Refunds:
   • Refunds will be issued within 7 days of receiving the returned item (Upon inspection).
   • Shipping costs are non-refundable unless the return is due to an error on our part.
4. Damaged or Defective Items:
   • If your item arrives damaged or defective, contact us immediately with photographic proof. We will replace the item or issue a full refund, including shipping costs.
5. Original Artwork:
   • Due to the nature of original artwork, returns are only accepted if the item arrives damaged. Please contact us within 48 hours of delivery.